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- John Daigle
Adobe Certified Captivate/RoboHelp Instructor

Lots of Resource Links!

About the site
Brief bio about John

This site includes demos, screencasts and other eLearning tutorials covering Adobe Captivate 9 and Adobe RoboHelp (2015 Release)

You may also be interested in John Daigle's MayaGlypher.com blog covering a different kind of "technical writing" - that of Maya hieroglyphs!


Show Me the Demo!

Writers User Assistance West Pro Conference in Denver, Colorado March 28 and 29, 2019  

DATE: March 28, 2019
TIME: 3:00 pm - 3:45 pm

Techniques for customizing content delivery

Now *that’s* what I’m looking for!
Now authors can direct readers to the right content with filters for categories such as roles, location, etc.

Using two popular authoring tools (MadCap Flare and Adobe RoboHelp) John will show how they can help the author help their users find what they are looking for.

You will learn:

  • Let your end users “self-select” the content they want to locate
  • Create content categories (such as Roles, Locations, Product Segments, etc.)
  • Deliver personalized content, customized “on the fly”, including the Table of Contents, Index and Search to deliver the most relevant content
  • Deploy these filter techniques in Responsive HTML5 Design Layouts

DATE: March 29, 2019
TIME: 10:00 am - 10:45 am

A Case History in Saving Lives with Video eLearning

How a student eLearning class project at Metro State University of Denver “went national” and became an effective organ transplant information campaign.

The non-profit network known as Donate Life, and its affiliate, Midwest Transplant Network of Kansas City needed a way to inform hundreds of medical, DMV and funeral home professionals about this complicated process.

You will learn:

  • Working with eLearning clients and SMEs remotely
  • Storyboarding and client approval process
  • Optimizing video for smooth web delivery
  • Creating a registration, quiz and certificate of completion with simple technology that does not need an expensive LMS to gather results

Adobe RoboHelp (2019 release) ready for download

  • Radical new clean interface - properties panel for precise control - preview in place. The lightweight file structure in Adobe RoboHelp (2019 release) is very transparent.
  • What you see in the Contents panel is exactly what you'll see at the file explorer level. There are no virtual folders or guesswork as to where to find and manage project assets like topics, style sheets, graphics and videos.
  • One huge improvement in Adobe RoboHelp (2019 release) is preview in place. Instead of interrupting your workflow to call up a separate dialog, you can see your changes instantly.
  • A new Properties Panel in Adobe RoboHelp (2019 release) lets you make changes and see the effect of edits immediately.
  • Video is a crucial need these days and it's easy to import YouTube, Vimeo and Adobe Captivate eLearning modules into Adobe RoboHelp (2019 release).
  • A totally new Search Engine algorithm with autocomplete and fuzzy logic in Adobe RoboHelp (2019 release) makes it easy for the end user to find what they need quickly."
  • Download Free Trial and see the dramatic new improvements to Adobe RoboHelp (2019 release)

New Adobe Captivate (2019 release) Launched


Interactive Video and Virtual Reality 360 huge enhancements in the Adobe Captivate (2019 Release)

Congratulations to my Adobe RoboHelp and Adobe Captivate students at Metropolitan University of Denver. They received college credit toward their Tech Comm degree.

Announcing a free Flare to RoboHelp Project Converter

For MadCap Flare™ authors who are upgrading to Adobe® RoboHelp® At WritersUA and STC Summits, folks have asked me if it was possible to convert a MadCap Flare™ project to an Adobe® RoboHelp® project. Now with this converter you can in most cases. It's an easy way to return to the familiar favorite, RoboHelp, or if you just want to migrate to an easy-to-use tool that is powerful, author-friendly and is part of the new Adobe Technical Communication Suite.

To receive the converter (Please email john@johndaigle.com and I will send it to you directly.)

John Daigle offers onsite and "virtual" instructor-led classes in Adobe RoboHelp and Adobe Captivate

Students rave about our training classes! 
Here are verbatim comments from recent classes.

Adobe Certified Training in:

  • Adobe RoboHelp 
  • Adobe Captivate 
  • Adobe Acrobat Connect Professional

For technical writers and instructional designers email John Daigle for special training class dates or arrange for your own onsite custom training.

Now offering virtual classes 

Adobe RoboHelp News
With thousands of authors around the world using RoboHelp in different environments, Adobe constantly gathers feedback in order to improve the way it works. Here are some items that will help you make sure your version of RoboHelp is working smoothly with the latest improvements.

RoboHelp tips and techniques are often contributed by my instructor/author colleagues. Here is a list of those resources:

  • Peter Grainge's site, a comprehensive and well organized source for all things RoboHelp.
  • Rick Stone's RoboWizard site and his popular  "Skinny on Skins" tips.
  • Colum McAndrew's blog - frequently updated with ancedotes and suggestions.
  • Adobe RoboHelp Forums - peer-to-peer resources operating 24/7 with answers from Adobe Community Expert volunteers. (John Daigle, Peter Grainge and Rick Stone)
  • Adobe Technical Communications blog - for current news from product managers and engineering staff on RoboHelp, FrameMaker and the Adobe Technical Communiation Suite.
  • Bob Doyle who publishes the DITA Newsletter, explains the DITA features of Adobe TCS and how Adobe FrameMaker and Adobe RoboHelp are integrated to work with DITA. 
Adobe RoboHelp Resources Adobe Captivate Resources

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